Safety Tips & Best Practices
Your security, privacy, and well-being are our top priorities. Follow these guidelines to ensure a safe matchmaking experience.
1. Keep Personal Details Private Early On
Do not share sensitive personal information such as your home address, workplace, financial details, or government identification numbers with someone you have just met online. Take your time getting to know their character and intentions first.
2. Involve Your Wali or Family
In accordance with Islamic principles, involving a Wali (guardian) or trusted family member early in the process adds an essential layer of security, accountability, and barakah to your search. Use our platform features designed to facilitate family involvement.
3. Meeting Offline Safely
When you and your family decide to meet a prospective spouse and their family in person, always choose a public, well-lit venue such as a family restaurant or cafe. Inform a friend or relative of your whereabouts and expected return time.
4. Recognize Red Flags & Scams
Be cautious of users who ask for money, loans, or financial assistance under any circumstance, refuse to verify their identity, or pressure you to move off the platform immediately before building a trusting rapport. Report suspicious behavior instantly.
5. Report Inappropriate Behavior
If someone violates our community guidelines, sends inappropriate messages, or makes you feel uncomfortable, use the built-in report button on their profile or chat window. Our moderation team reviews all reports swiftly to protect the Ummah.
Need immediate assistance?
Our support and moderation team is here to help you resolve any issues.